Guests simply text the bot telephone number to check in or check out, request help from you, get recommendations or the wifi information, even handle a future re-booking. You save you time and attention for requests a bot can handle. For requests that require a person, the bot will text you.
As you and guests interact more with the platform, our conversational AI will start making your bot smarter, eventually suggesting recommended replies based on previous conversations and potentially auto-answering for you.
For now, you at least get a second number so guests aren’t messaging your personal number. If you’re managing multiple properties or a large group, the bot gives each guest a direct line to you and useful information, adding a level of service, convenience and responsiveness that used to be costly to implement or develop.
Once you’re bot is live, simply put up a sign with your bot number or a QR code like the one below. Try it out yourself by scanning the following QR code or texting 201-484-0410.